Shipping policy
Last Updated: August 5, 2026
At eoronomy, we are committed to delivering your order safely and efficiently. All orders are carefully prepared and shipped internationally from the Philippines.
Please review the information below regarding our processing times, shipping options, and delivery expectations.
Order Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
During high-demand periods, holidays, product launches, or promotional events, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that processing time is separate from shipping time.
Shipping Locations
eoronomy currently ships worldwide.
All orders are dispatched from our fulfillment location in the Philippines.
We are committed to providing reliable international delivery while working with trusted shipping carriers to ensure your order arrives safely.
Estimated Delivery Times
Delivery times vary depending on your destination and shipping method.
United States
Estimated delivery:
7–15 business days
Canada
Estimated delivery:
10–20 business days
United Kingdom & Europe
Estimated delivery:
10–20 business days
Australia & New Zealand
Estimated delivery:
10–20 business days
Other International Locations
Estimated delivery:
15–30 business days
Please note that delivery estimates are not guaranteed and may be affected by factors outside of our control, including customs processing, carrier delays, weather conditions, and peak shipping periods.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking updates may take several days to appear after your package leaves our fulfillment center.
If you have not received tracking updates or need assistance, please contact us at:
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country.
These charges are determined by local customs authorities and are the responsibility of the customer.
eoronomy is not responsible for delays caused by customs inspections or unpaid customs fees.
We recommend checking your country’s import regulations before placing an order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Please carefully review your:
-
Full name
-
Shipping address
-
Postal code
-
Contact information
If you notice an error after placing your order, please contact us as soon as possible.
We cannot guarantee changes can be made once an order has entered processing.
eoronomy is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, responsibility for delivery transfers to the shipping carrier.
If your tracking information shows that your package has been delivered but you have not received it, please contact your local carrier for assistance.
For packages that are lost or significantly delayed, please contact us at:
We will work with the carrier to investigate the issue and provide support where possible.
Pre-Order Shipping
Some products may be available as pre-orders.
Pre-order items will ship according to the estimated timeline provided on the product page.
If your order contains both in-stock and pre-order items, your order may ship together once all items are available unless otherwise communicated.
Estimated shipping dates may change due to production timelines or material availability.
Order Changes and Cancellations
Orders are processed promptly after purchase.
If you need to make changes or cancel your order, please contact us within 24 hours of placing your order.
Once your order has entered processing or has been shipped, changes or cancellations may not be possible.
Contact Us
If you have any questions regarding shipping, please contact:
eoronomy Customer Support
Email: service@eoronomy.com